About Us

Grey Cat

When We Started

Founded in 2007

Louise Beevers, our founder & vet nurse, introduced a revolutionary pet insurance cover to the market more than 14 years ago, to help and support pet families with unforeseen, significant costs they couldn’t otherwise afford. Our passion & compassion drives us to continue seeking ways to provide better, more comprehensive & totally genuine insurance cover, unique to SA. We now have grown into SA’s leading pet insurance brokers, through our multiple sustainable, yet simple cover plans & add-ons to suit every family & budget.

Join MediPet

Your pet always comes first with us. Every pet deserves MediPet. And so do you.

A person signing a document

Genuine, comprehensive cover

MediPet prides itself on our commitment to transparency. You should always read your insurance agreement carefully to understand your cover, & prevent any nasty surprises at the time you wish to claim. We offer genuine, comprehensive cover, without small print or hidden terms. This is why 98% of vets recommend MediPet.

2 dogs running down the road

Your pets come first

Unlike typical pet insurance brokers, we only do pets. So your furry family aren’t an after-thought to taking out life, car and house insurance. Why? Because pets work very differently. What does this mean for you? Your pets are important to us. Join the MediPet Family.

Vet professional

In-house vet expertise

Other insurers don’t have our vet expertise, experience & passion to adequately process claims, so you get your refunds. Our in-house vets, vet nurses & vet-trained team represent each pet, partnering with your vet practice & presenting your case to the underwriters. This is how we have a 96% claim success rate, & also why 99% of our members choose to stay with us every month.

Trusted Partners

We work with a variety of established organisations

Questions to ask when choosing pet insurance cover

Do you cover common-breed conditions?

MediPet welcomes all shapes and sizes of dogs & cats. We have no breed restrictions, & cover all common-breed conditions.

Do you apply sub-limits within your annual maximum cover?

Our Accident, Essential & Ultimate360° plans have no sub-limits, but many other insurance plans do. Look out for specific limits per medical expense also known as a “sub-limit,” which may even be applied within limits of a claim for treatments including consultation fees, hospitalisation, procedures (x-rays, surgery etc), blood tests & medication.

Do you have a maximum limit per claim?

There is no limit per claim on Accident, Essential & Ultimate360° plans. Lite, our limited cover option, has a maximum limit of R13 760 per claim.

Do you offer chronic support care for ongoing conditions?

This is a unique benefit to MediPet, offered as an optional add-on to Lite, Essential & Ultimate360° pets.

Do dental care claims come out of your routine care benefit?

Fortunately, not. Our Ultimate360° plan’s annual maximum of R65 000 per policy year allows for 1 dental claim per year.

Not just an animal-related company, but so obviously run by real animal lovers - in my experience, they are the best and nicest kind of people.

Lisa Mallac

Need a quote? Get in touch today.