When We Started
Founded in 2007
Louise Griffiths, our founder & vet nurse, introduced a revolutionary pet insurance cover to the market more than 15 years ago, to help & support pet families with unforeseen, significant costs they couldn’t otherwise afford. Our passion & compassion drives us to continue seeking ways to provide better, more comprehensive, & totally genuine insurance cover, unique to SA. We now have grown into SA’s leading pet insurance brokers, through our multiple sustainable, yet simple cover plans, & add-ons to suit every family & budget.
Your pet always comes first with us. Every pet deserves MediPet. And so do you.
Genuine, comprehensive cover
MediPet prides itself on our commitment to transparency. You should always read your insurance agreement carefully to understand your cover, & prevent any nasty surprises at the time you wish to claim. We offer genuine, comprehensive cover, without small print or hidden terms. This is why 98% of vets recommend MediPet.
Your pets come first
Unlike typical pet insurance brokers, we only do pets. So your furry family aren’t an after-thought to taking out life, car and house insurance. Why? Because pets work very differently. What does this mean for you? Your pets are important to us. Join the MediPet Family.
In-house vet expertise
Other insurers don’t have our vet expertise, experience & passion to adequately process claims, so you get your refunds. Our in-house vets, vet nurses & vet-trained team represent each pet, partnering with your vet practice & presenting your case to the underwriters. This is how we have a 96% claim success rate, & also why 99% of our members choose to stay with us every month.
We work with a variety of established organisations
Questions to ask when choosing pet insurance cover
MediPet welcomes all shapes & sizes of dogs & cats. We have no breed restrictions, & cover all common-breed conditions from the start.
Our plans have no sub-limits, but many other insurance plans do. A sub-limit is the maximum amount allocated towards treatments within the annual policy maximum, determining the claimable amount per treatment, within each claim submitted, significantly reducing the amount reimbursed e.g. radiology limit R500, pathology limit of R500, consult limit of R500, & more.
This is a unique benefit to MediPet, offered as an optional add-on to Essential & Ultimate360 pets.
Fortunately, not. Our Ultimate360 plan’s annual maximum of R72 000 per policy year allows for 1 dental claim per year.
We have an inhouse vet team that processes each & every claim, using their animal health knowledge, communicating directly with your vet, & motivating on your behalf to the underwriters.
”Not just an animal-related company, but so obviously run by real animal lovers - in my experience, they are the best & nicest kind of people.Lisa Mallac