Skip to main content

About Us

Grey Cat

When We Started

Founded in 2007

Louise Griffiths, our founder & vet nurse, introduced a revolutionary pet insurance cover to the market more than 16 years ago, to help & support pet families with unforeseen, significant costs they couldn’t otherwise afford. Our passion & compassion drives us to continue seeking ways to provide better, more comprehensive, & totally genuine insurance cover, unique to SA. We now have grown into SA’s leading pet insurance brokers, through our multiple sustainable, yet simple cover plans, & add-ons to suit every family & budget.

Join MediPet

Your pet always comes first with us. Every pet deserves MediPet. And so do you.

A person signing a document

Genuine, comprehensive cover

MediPet prides itself on our commitment to transparency. You should always read your insurance agreement carefully to understand your cover, & prevent any nasty surprises at the time you wish to claim. We offer genuine, comprehensive cover, without small print or hidden terms. This is why vets recommend MediPet.

2 dogs running down the road

Your pets come first

Unlike typical pet insurance brokers, we only do pets. So your furry family aren’t an after-thought to taking out life, car and house insurance. Why? Because pets work very differently. What does this mean for you? Your pets are important to us. Join the MediPet Family.

Vet professional

In-house vet expertise

Others don’t have our vet expertise, experience & passion to adequately process claims, so you get your refunds. Our in-house vets, vet nurses & vet-trained team represent each pet, partnering with your vet practice & presenting your case to the underwriters. This is how we have a 96% claim success rate*, & also why 99% of our members choose to stay with us every month**.

Sources: *Ave between Mar ’23 & Feb ’24 | ** Ave between Jan ’23 & Feb ’24.

Trusted Partners

We work with a variety of established organisations

Questions to ask when choosing pet insurance cover

Do you cover hereditary conditions?

MediPet welcomes all shapes & sizes of dogs & cats. We have no breed restrictions & don’t make you wait a year for hereditary condition cover.

Do you offer chronic care support for ongoing conditions?

This is a unique benefit to MediPet, offered as an optional add-on to Essential & Ultimate360 pets.

Do dental care claims come out of your routine care benefit?

Fortunately, not. Our Ultimate360 plan’s annual maximum of R72 000 per policy year allows for 1 dental claim per year.

How do you successfully refund so much in claims?

We have an inhouse vet team that processes each & every claim, using their animal health knowledge, communicating directly with your vet, & motivating on your behalf to the underwriters.

Not just an animal-related company, but so obviously run by real animal lovers - in my experience, they are the best & nicest kind of people.

Lisa Mallac

Need a quote? Get in touch today.